At this year’s Australasian Pharmacy Professional Conference (APP) in the Gold Coast, we’ll be doing more than showcasing technology, we’ll be listening.
Throughout the event, Canary will be running a live Pharmacy Retail Benchmark on our stand, inviting pharmacy owners and operators to answer three short questions about retail maturity, loyalty integration and gross margin visibility.
Why? Because retail performance is becoming one of the most important drivers of pharmacy sustainability, and we want to better understand where the industry currently sits.
We’ll be asking attendees:
- Is your loyalty program fully integrated with your retail management system?
- Do you have real-time visibility of your gross margin?
- What is your biggest retail challenge right now?
The goal is simple: gather a real-time pulse check and turn those insights into a post-event Retail Benchmark Report that participants can use to see how their pharmacy compares.
APP brings together a broad mix of independent owners, banner group members, and multi-store operators. It’s a rare opportunity to capture meaningful insight across the sector in one place.
We’ll be sharing the aggregated findings following the conference, highlighting key trends, common challenges, and areas where retail system maturity is accelerating.
If you’re attending APP, we’d love you to visit our stand, take part in the benchmark and contribute to the conversation.
Stay tuned for the results.



